Question 1

How should I care for my hand dyed yarns?

Accepted Answer

For best results we always recommend gently hand-washing your finished hand-dyed projects with wool wash or a mild detergent in cool water. 
Gently press out any excess water in a towel and then lay your project out flat to dry in the shade.

Question 2

Do I need to alternate skeins?

Accepted Answer

Due to the nature of hand dyed yarns every skein will be unique, even when dyed in the same dye lot. 
We recommend alternating skeins when knitting larger projects or garments, to help to break up any potential pooling and even out any differences in colours between skeins. 
We also recommend purchasing enough skeins for larger projects at the same time to ensure they come from the same dye session, as colour intensity can vary from batch to batch.

Question 3

Do you offer a skein winding service?

Accepted Answer

Yes, we will happily cake your yarn at no additional cost, so you can start knitting from your skeins as soon as they arrive.  
Simply add a 'please cake my yarn' note to your order during checkout.

Question 4

Can you combine shipping on multiple orders?

Accepted Answer

Yes, if I have not already shipped your first order, I will gladly combine your orders and refund any shipping overages.
Please add a note at checkout to your final order requesting the orders be combined.

FREQUENTLY ASKED QUESTIONS

How should I care for my hand dyed yarns?

Do I need to alternate skeins?

Do you offer a skein winding service?

Can you combine shipping on multiple orders?

JOKAMAMO STORE

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